Your claim gets a case number
Once your Form C-3 reaches the Workers’ Compensation Board, the claim is indexed and assigned a case number, which you can track in the Board’s online eCase system. The employer’s insurance carrier is notified and has to respond.
The insurer reviews and responds
The carrier either begins paying benefits or formally disputes (controverts) the claim. When lost time is involved and the carrier is not contesting the claim, New York expects payments to start promptly, generally within about 18 days of the employer learning of the injury.
Your first benefit payment
If the claim is not disputed and you have missed more than seven days of work, wage-replacement checks begin, generally at two-thirds of your average weekly wage up to the state cap. Treatment from authorized providers should be covered with no copay.
If the claim is disputed
If the carrier controverts the claim, the Board schedules a hearing before a Workers’ Compensation Law Judge, who reviews the evidence and decides. A dispute does not end the claim; it moves the matter to the Board to resolve.
Staying on track after filing
Keep treating with authorized providers, keep copies of everything, and watch for notices from the Board and the carrier. Reading those documents and meeting any deadline printed on them is how you keep the claim moving.